Farbtoner.com GmbH was founded in Hamburg in the beginning of 2006 as one of the first companies in Germany offering and manufacturing compatible products for colour laser printers. Our focus areas are the distribution of cost-saving solutions of end users and companies, as well as offering components like refill toner and reset chips to distributors, resellers and refill shops.
It is our goal to offer our customers the opportunity to use their laser printers as long as possible in an environmentally friendly way, offering low costs and the best print quality that we can.
In 2010, the company moved from Hamburg to Seevetal, a suburb of Hamburg. Recognizing the necessity for a bigger warehouse and administrative facilities, we can now work and operate on 1,600 km². Having the manufacturing facility, warehouse and administration in the same building also improved effectivity and enables us to offer solutions to customers even quicker.
Farbtoner.com GmbH also offers comprehensive service and technical support in all customer areas, e.g. help in finding suitable printer components, technical help with error messages and ensuring quick and flexible shipping. About 95% of dispatched orders within Germany reach their destination in just one day.
Customer service is of utmost importance to us – we realize the significance of good consulting and support especially in the technical areas.
Regular investments in the development and improvement of our products ensures that we can always offer the best possible quality. Our employees are constantly informed about innovations and can therefore offer support about the latest technical developments.
As most of our compatible toner cartridges are produced in-house, we are able to focus on quality and to constantly adjust our product range, so we can offer new products as quickly as possible. Approximately 3,500 items for the most common printer models are in stock in permanently.